Internet Down from Friday 11th till Current Date

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Internet Down from Friday 11th till Current Date

Post by Admin on Sun Nov 13, 2016 12:05 pm

No answer from ECC Admin All Weekend on why we have no Internet
They don't answer the Cell.. as its the ONLY way to get hold of them

The LEAST they could have done was let us know Why.. or When it will be back up Sad

LATEST:
Apparently Marblesharps only Director.. (probably only Person & now Owner) is doing what he can on his own.
How much knowledge he has is another story... none of us know

We've been told that he will converse with us as soon as he manages to get everything back up again
There is no indication on when that will be, so for those that can't wait.. this site is here to help you.

Ask Questions here if you like.. or even Join the WhatsApp Chat group we have Going.. on Latest Info
If You want to Join... for the next week to maybe 3 Weeks... send Your NAME & Cell Number to LOUIS on 079 079 2444

As of Yet... Andries has not had any further Communication with us since the Most Recent Emails Below

.


Last edited by Admin on Mon Nov 21, 2016 11:18 pm; edited 1 time in total

Admin
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Email from Andries

Post by Admin on Mon Nov 21, 2016 11:27 pm

This was sent by Andries way back in ...... 29 August 2016 08:16 AM
I guess it was the LAST Decent Email Recieved from Him

Good day

My company has been acquired by another company called Marblesharp Internet.

The pricing, service & contact numbers will be unchanged.

The only thing that will change is the name & the banking derails with immediate effect.

Please ensure that all future payments are made into the new bank account.

Banking details
Marblesharp Internet
Nedbank
cheque acc no : 1014474922
branch : 154605

Please use your username as reference when making payments.

Physical address
18 Carob cres
Lovenstein
Bellville
7530

Kind regards

Andries


Some of us Paid into the New Account... others didn't & paid into the Old Account Sad
Maybe ... just maybe we had a part to play in this too.. but seems unlikely
.

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SMS to Cells from ECC/Andries after Weekend Disconnection

Post by Admin on Mon Nov 21, 2016 11:38 pm

This was sent to Virtually everyone on Monday the 14th November 2016.. after 3 Days of No Connectivity !!

Our internet was switched off because marblesharp did not pay the acc.
All client will be credited for the downtime.
Apologies for the inconvenience. Ecc

And THATS tha LAST Anyone has heard of Andries.. or the New Owner.. No One knows
Definitely the worst Experience from a ISP treating its Members.

We'll Try to Keep you Updated
.

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Re: Internet Down from Friday 11th till Current Date

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